Tourism Resource Center

Action Policies

The following action policies shall be adopted for the implementation of above mentioned policies:

A. Promotional (Relating to Policy 8 (a)):
  1. To attract maximum number of tourists in Nepal and to give continuity to this trend, besides different kind of attractive programmes, specific year or period shall be presented as Visit Nepal Year of Tourism year.
  2. To make the tourism of Nepal congenial to all seasons, tourists desirous to come to Nepal and the airlines transporting them during  off season shall be provided with special facilities.
  3. Tourism entrepreneurs shall be encouraged to prepare and present a complete package programme from entry to exit of the tourists as per targeted categories, after studying international market and by dividing them into different  groups.
  4. A coordinating role among the tourism entrepreneurs (especially travel, trekking agents and hotels) shall be played for the enhancement of healthy competition and cooperation between them.
  5. While concluding air services agreement with targeted tourism sources or tourist originating countries, provisions in support of mutual tourism promotion shall be included.
  6. Bilateral tourism agreement shall be concluded especially with the countries having direct air services and tourists originating countries in order to increase tourism activities on the basis of mutual benefit.
  7. Cooperation and coordination between tourism entrepreneurs and airlines operators shall be encouraged.
  8. Various promotional programmes  shall be operated, in addition to the traditional market of tourist coming to Nepal, in order to attract tourists from neighbouring countries, member countries of South Asian Association for Regional Cooperation (SAARC) and Bay of Bengal Initiative for Multisectoral  Technical and Economic Cooperation (BIMSTEC) and from places within short distances and connected by air and land transport
  9. In order to establish the image of Nepal in the global tourism market, 'branding' of Nepal shall be carried forward in an appropriate manner as a comprehensive tourism heritage and tourist spot.
  10. Bilateral and multilateral foreign assistance shall be mobilized for the development, expansion and improvement of tourism and related infrastructures and for other pro-poor, rural and ecotourism related programmes. Local government, as well as non-governmental organization shall be encouraged for programmes like public awareness, human resource development and trainings through this process.
  11. Bilateral and multi-lateral assistance shall be mobilized in order to encourage private sector for the development of tourism industry.
  12. Multi-lateral development partners like World Tourism Organisation, United Nation Development Programme, Asian Development Bank, World Bank shall be motivated to invest in tourism infrastructure development as well as in the sector that improves living standard of local people.
  13. Foreigners who have earned fame by ascending different peaks of Nepal, internationally renowned persons with positive thought about Nepal and people from other sectors who love Nepal, shall be recognized as Friends of Nepal and help shall be sought from them for tourism promotion through words of mouth. An arrangement shall be made to provide concession to Friends of Nepal in the visa fee while coming to Nepal in the course of tourism promotion. Renowned Nepali shall be involved in the tourism promotion in an international level.
  14. Attractive national level recognition and concession package shall be arranged for the national and international person or institution contributing substantially for increase in the number of tourists visiting Nepal.
  15. Non Resident Nepalese residing in foreign countries and their institutions shall be used for promotion and publicity of tourism of Nepal. Institution and Non Resident Nepalese sending more number of tourists to Nepal, promoting tourism and contributing towards increasing the investment in tourism sector shall be made rewarded and facilitated as encouragement.
  16. An arrangement shall be made for simple visa procedure for tourists visiting Nepal.  A special arrangement on the basis of reciprocity shall be made for the citizens of Bay of Bengal Initiative for Multi Sectoral Technical and Economic Cooperation (BIMSTEC) and South Asian Association for Regional Cooperation (SAARC).
  17. Provision of issuance of on arrival visa at the entry points to tourists entering into Nepal shall be made effective.
  18. Arrival and departure procedures at international airport shall be simplified and well managed.
  19. Resident visa shall, as an honour, be issued to foreign investors and his/her dependent family members investing specific amount at once in the tourism industry in Nepal, as long as his/her investment exists.
  20. An arrangement shall be made to issue residential visa for elderly tourists and his/her dependent family from the tourist originating countries, who come to stay in Nepal for a longer period, enabling him/her to remit certain sum of foreign currency through banking channels.
  21. Nepal Tourism Board shall be directed to promote tourism by effecting Study and research on the current situations, progress and future prospects of tourism market of Nepal.
  22. Programmes such as Fêtes, fairs and interactions at public level shall be organized at different places for generating awareness on tourism activities. A policy shall be adopted to provide technical support to such programmes organized at the initiation and organisation of local government as well as local level, and to include such activities in the calendar regularly for the assistance in other promotional activities.
  23. National and international Non Governmental Organisations shall be encouraged to raise public awareness on tourism and for social mobilization.
B. Rural Tourism ( Relating to Policy 8(b)):
Following action policies shall be adopted for the promotion of rural tourism
  1. Effective programmes shall be implemented on rural tourism affiliating it with poverty alleviation.
  2. Tourism entrepreneurs shall be encouraged to attract the tourists of higher income group towards rural tourism.
  3. Tourism entrepreneurs shall be encouraged to formulate necessary packages to integrate the tourists interested in national parks and wildlife reserves with ecotourism as well as rural tourism.
  4. Tourism infrastructure, of the nature that creates opportunity of self-employment for local people of rural areas and improves their standard of living by increasing their level of income, shall be developed sustainably.
  5. A policy shall be adopted to advance the benefit derived from tourism to local community through the integration of local products with tourism promotion.
  6. A mechanism shall be drawn and developed to provide access of poor, women, ethnic community, Madhesi and other communities, who was not included, to the benefits of tourism through rural tourism.
  7. The tourism activities in the leadership of women or conducted by women group shall be promoted with special encouragement.
  8. Established tourism heritage including new tourism heritage developed in the rural areas shall be publicized with high priority.
  9. A specified portion of the income earned from tourism spot of the rural areas shall be spent at the local level for tourism infrastructure, environmental conservation and social sector.
  10. Appropriate arrangement shall be made for the marketing of original and traditional handicrafts and gift items produced by local community.
  11. A policy shall be adopted for 'one place one identity' while creating separate special identity of tourism heritages of different places.
  12. Rural tourism spot shall be developed at the villages of Nepal with prospects for tourist spots on the basis of local participation.
  13. Subsequent to the selection of tourism villages in Nepal, Home Stay Village Tourism for tourists for a specific period shall be encouraged.
  14. Different activities and programmes shall be implemented for the exploration of important tourist destination from tourism point of view, infrastructure development and their operation.
  15. Of the potential villages with original attraction at local level, at least one village shall be developed and promoted as a tourism village every year.
  16. By extending tourism to villages, activities that directly benefit local poor families, backward communities, women, unemployed and semi-employed shall be implemented.
  17. In addition to social mobilization through working group and community organizations  at the local level, financial resource shall be mobilized for infrastructure development through local authorities and Government of Nepal.
  18. Arrangement shall be made to operate public awareness programmes through audio visual and other appropriate medium in order to create public awareness on the importance of tourism and benefits therefrom.
  19. Tourism activities shall be integrated with rural poverty alleviation, by encouraging local authorities, private resources and NGOs to operate programmes relating to community based tourism management.
  20. By preserving the heritage based on traditional knowledge of indigenous and ethnic groups in the community, such shall be integrated in the development and promotion of tourism.

C. Domestic Tourism (Relating to Policy 8 (c))
  1. Development and expansion of internal tourism shall be emphasized.
  2. Nepalese nationals travelling from one place to another within the country shall also be recognized as internal tourist.
  3. Nepali tourists shall be encouraged to travel to various tourist spots of mountains, hills and terai.
  4. In order to attract internal tourists, travel packages shall be developed in coordination with private sector, and to motivate civil servants in internal tourism, arrangement on travel incentive leaves, educational and excursion tours shall be encouraged.
  5. To attract human resources working in all sectors towards internal tourism, local travel encouragement programmes with specific concession and privilege leave shall be commenced.


D. Diversification, Expansion and Development of Tourism ( Relating to Policy 8 (d) & (e))

Tourism enterprise shall be diversified, expanded and developed on the basis of following activities:-
  1. Professional Tourism
    • Organisation of professional activities shall be encouraged in Nepal, through meetings, conventions, trade fairs, cultural festivals and constructive and promotional tourism activities.
    • Establishment of offices of different levels of international organisations and institutions, and convening of their meetings and convention in Nepal shall be encouraged.
  2. Mountaineering
    • Nepal shall be developed as a prime destination in mountaineering sector, by making mountaineering better managed and more eco-friendly.
    • Mountaineering royalty shall be waived for some time for those potential regions, which still do not have access form mountaineering point of view.
    • Mountain peaks of Nepal shall gradually be opened for climbing.
    • The mountain peaks, which are below specific altitude and considered easy to climb from the technical point of view, shall be promoted as trekking peaks.
  3. Trekking Tourism
    • Trekking tourism of Nepal shall be made more safe, reliable and attractive as a prime tourism heritage of the world.
    • Policy and other managerial works relating to trekking shall be included under the jurisdiction of Ministry of Tourism and Civil Aviation.
    • To enhance the attraction of tourists of higher income group in trekking tourism, presently operational areas shall be better managed.
    • New routes shall be explored and developed for trekking, and priority shall be given in government investment for this purpose.
    • In order to make trekking tourism more safe, reliable and attractive, the existing efforts in the fields of accommodation management, safety, etc. shall be made more effective with the participation of local community. Trekking tourism shall be made more safe, reliable and attractive.
    • For places, where facilities such as infrastructure and accommodation are not available or inadequate, and which have special importance from the environmental point of view and are considered sensitive from the security point of view, the policy to continue maintaining them as controlled trekking areas shall be adopted. For this, arrangement shall be made to permit tourists travelling in groups of specific number to travel only through trekking agency, on the basis of trekking permit.
    • Except the controlled trekking areas, the remaining trekking areas shall be specified as general trekking areas, and arrangement shall be made to permit individual or group trekking in such areas.
    • There shall be coordination of employees involved in trekking tourism, towards making available minimum basic services and facilities at the tourist spots.
  4. Rafting
    • By making rafting better managed as well as more professional and environment friendly, Nepal shall be developed and extended as an attractive rafting destination.
    • Policy shall be adopted to gradually open potential rivers and river-sections for rafting.
    • Legal provision shall be made to permit operation of rafting activities only in specified rivers through licensed rafting agencies.
    • In addition to making rafting activities safe and reliable, appropriate mechanism shall be developed, in coordination with the private sector, for emergency safety and rescue.
  5. Adventure Tourism
    The private sector shall be encouraged to operate adventure tourism activities based on land, water and air, such as canoeing, rafting, bungee jumping, paragliding, skiing, sky diving and heli ski, in different areas of the country. Rivers, hills and mountains, which are found to be potential and safe for adventure tourism, shall be utilised. Provision shall be made for the concerned entrepreneurs to make arrangement for the physical and financial security, including insurance, of those involved in tourism activities.
  6. Cultural Tourism
    Local authorities and communities shall be encouraged in the operation of activities that emphasize cultural tourism, by incorporating original cultures of various ethnicities.
  7. Religious tourism
    • The religious tourism destinations of Nepal shall be developed as centres of spirituality and pilgrimage, and such shall be regulated.
    • Lumbini, the holy birth place of Lord Gautam Buddha, shall be developed as the centre of Buddhist religion and philosophy, international peace and spiritual peace, and shall be promoted worldwide. Areas around Lumbini that related to the life of Buddha (Tilaurakot, Ramgram, Devdaha, Kotihawa, Niglihawa, Sagarhawa, Araurakot, Kudan and Sisaniya) shall be developed and promoted collectively as Buddhist Sub-Circuit.
    • Religious tourism shall be developed and extended, by  identifying and developing as well as  preserving and promoting places of other religions that are important from religious and tourism point of view.
  8. Sports Tourism:
    In order to attract high income group tourists for tourism promotion, golf, elephant polo, cricket, football and so on, shall be promoted and organised in a coordinated manner.
  9. Casino
    To attract high income group tourists, casino shall be operated in a dignified manner.
  10. Cinema Tourism
    Cinema tourism shall be encouraged, by making available services through single window system to foreign cinema producers who come to shoot movies in Nepal.
  11. Education Tourism
    Training and educational tour in different areas shall be encouraged, by marketing quality educational institutions and providing training and education opportunity to foreign students.
  12. Health Tourism
    While developing and promoting Nepal as a centre of homeopathy, spiritual practice, meditation, yoga and natural treatment, and creating publicity of traditional treatment system like the ayurveda, necessary study shall be conducted, in association with the private sector, on the development of tourist residence centre, and infrastructure shall be developed on the basis of such, and the development programme of other centres related to health shall be carried out.
    • Special promotion shall be carried out in respect of the use of low cost treatment that has been developed in the health care sector.
    • Special promotion shall be carried out in respect of the importance of stay in unique natural places of Nepal for the taking of rest after the medical treatment.
    • 13. Agro Tourism
    • In order to increase the use of organic farming of local agricultural products in tourist areas and routes, a programme shall be introduced, in coordination with Ministry of Agriculture, to increase agricultural production in those places. Similarly, "One Village One Product" programme shall be introduced in areas where special types of goods are produced.
    • Of the rural agro roads constructed in different parts of the country, potential roads shall be developed as tourist routes that can be used especially for cycling.
E. Development of Aviation Services (Relating to Policy 8 (f))
  1. Access to international regions shall be increased, by developing and operating second international airport and regional international airports, in order to extend and simplify aviation services that play a significant role in the infrastructure development of tourism industry.
  2. By extending the services of the national carrier, Nepal Airlines Corporation, which helps to bring more number of tourists into Nepal, services of the corporation shall be made more reliable, regular and effective.
  3. Aviation Service Agreement shall be expanded and developed with neigbouring countries that help more number of tourists to come into Nepal.
  4. The national carrier, Nepal Airlines Corporation, shall be operated with the concept of public private partnership. F. Role of Government and Private Sector( Relating to Policy 8(g))
  5. The government shall play the role of facilitator, regulator, coordinator and motivator in the area of tourism promotion. The role of the government shall be mainly focused on works such as tourism infrastructure, human resource development, security, rescue, study-research and international coordination.
  6. Activities relating to tourism promotion shall be operated through Nepal Tourism Board and other authorities, with the participation of the private sector.
  7. Professional environment shall gradually be created in such manner that the private sector shall operate and manage profit-oriented business related to tourism.

G  Human Resource Development ( Relating to Policy 8 (h))

  1. In order to improve quality in tourism services, the education and training programmes  related to tourism implemented by educational institutions and training centres established by the government and private sector shall be made qualitative and effective as per contemporary standards.
  2. Policy shall be adopted to prioritise the involvement of domestic human resources in large numbers in the tourism industry.
  3. In addition to emphasizing the development of human resources related to the tourism sector, involvement of the private sector in this sector shall be promoted.
  4. Nepal Academy for Tourism and Hotel Management (NATHM), which produces human resources for the tourism sector, shall be developed as the umbrella organisation, and shall be developed, with participation of the public sector, as a center of excellence producing effective human resources and shall be developed as an independent  institution regulated by a separate Act, which coordinates, monitors and regulates human resources development programmes related to tourism.
  5. Education with higher academic degree along with different skill oriented short term and long term trainings related to tourism shall be diversified as per the demand and such shall be extended to the areas of potential tourism areas. While implementing such programmes, the programme that supports women, indigenous people, ethnic community, Dalit, Madhesi and other backward community.
  6. Coordination shall be effected in order to include the subject of tourism in the curriculum from school level for the development of human resources in tourism sector.

H. Eco Tourism (Environment Conservation and Sustainable use) (Relating to Policy 8(i))

  1. Cultural and natural heritages shall be used sustainably.
  2. Priority shall be given to environmental conservation while constructing tourism infrastructure and operating activities.
  3. Priority shall be given to ecotourism.
  4. Water and other pollution limits shall be determined for the operation of rafting and such shall be operated and regulated in accordance therewith.
  5. Tourists shall be attracted towards conservation and reserve areas including national parks and local participation shall be increased in their management, conservation, operation and regulation.
  6. The tourism entrepreneurs operating eco-friendly entreprises shall be encouraged and rewarded.
  7. Bio-diversity and wild animal observation existing in the country shall be developed, extended and promoted as tourism product.
  8. Measures shall be adopted to attract the tourists of high income group towards rural areas, who are attracted in national parks and wildlife reserves.
  9. The efforts of governmental, non-governmental organisaitons and private sectors in order to keep trekking routes, base camps and mountain areas clean and pollution free, shall be made effective and regular.
  10. In order to maintain the environmental cleanliness of mountain peaks, trekking areas and routes and rivers used for rafting used for tourism activities, and their sustainable management, a separate directive relating to garbage management and environment conservation shall be formulated and enforced for these areas.
  11. Important physical, living heritage and archeological sites shall be used for tourism purpose through their preservation and development.
  12. Local authorities, women, ethnic community, Madhesi, Dalit, backward regions and local community shall be encouraged to preserve and conserve tourist spots at the local level and intangible cultural heritage.
  13. Local participation shall be encouraged in the identification, preservation and development of religion, culture and folk tradition which help tourism.
  14. Activities relating to heritage development management and promotion shall be carried out in coordination with local authorities. For this purpose, initiatives shall be taken in forming district level heritage coordination committee under the leadership of District Development Committee.
  15. Of royalty/ fee raised from the use of respective destinations/ heritage sites, certain amount therefrom shall be arranged to spend on heritage preservation.

I. Use of Information Technology and statistics (Relating with Policy 8 (j))

  1. Mapping and publicity of tourists destinations shall be effected with the use of modern information technology for the marketing of existing tourist areas and identification of new areas in order to attract tourists into those areas.
  2. Priority shall be given for the establishment of communication network in order to make an arrangement to provide services relating to provisions and information on air ticket, hotel and travel/tours from foreign countries itself through tour operators to the tourists intending to visit Nepal.
  3. Tourism Information Management System shall be adopted in order to make available integrated information on tourism through digital and other medium.
  4. The information related to tourists shall be integrated by computerizing the same. Necessary arrangement shall be made for the use of identity card in this respect.
  5. Arrangement shall be made to regularly collect, analyze and disseminate information on novel concepts and norms observed in tourism sector.
  6. Existing arrangement on data collection and information dissemination on tourism shall be strengthened.
  7. Arrangement shall be made for data collection of Indian tourists coming to Nepal by land and internal tourists.
  8. By means of making the statistics on tourism reliable and updated and by the process of analysis of available data, tourism information system shall be developed and decision making shall be based on such information.
  9. Satellite Accounting System shall be implemented in order to determine the contribution of tourism in Gross Domestic Product.
J. Safety of tourists and crisis management(Relating to  Policy 8 (k))
  1. Travel to tourist spots, which are considered sensitive from peace, security and military point of view, shall be regulated.
  2. Continuity shall be given to the provision on Tourist Police for the facility and security of tourists and major tourism areas shall be extended while gradually increasing their capacity, number and services.
  3. A high level crisis management committee shall be established for the management of  crisis that may arise in the tourism sector. This committee shall execute its function by establishing coordination with similar institutions of private sector.
  4. For the search and rescue of tourists in trouble and crisis management, a revolving fund shall be established, and Nepal Tourism Board shall contribute definite amount in the fund every year.
  5. To make the stay period of tourists in Nepal pleasant, an arrangement shall be made for the use and observance of globally recognized code of conduct.

K. Concession and Facilities (Relating to Policy 8(l))
By establishing tourism industry as a basic industry, the following facilities and concessions shall be provided:

  1. Classified Hotel and Resort shall be categorised as per the provisions in the law relating to industrial enterprises, and the facilities shall be made available accordingly.
  2. Other tourism industries and enterprise, except hotels and resorts, shall be provided facilities and concessions as specified from time to time by Government of Nepal on the basis of value addition, creation of employment and creativity.
  3. Amenities such as electricity and water required for tourism industry shall be provided with due priority.
  4. Arrangement shall be made to make available facilities and concessions, as specified by the Government of Nepal, with due priority and as per the necessity, to hotel, restaurant, resort and other tourism enterprise established in rural areas.
  5. A special restoration package programme shall be implemented to operate tourism industry in a professional manner by normalizing the turbulent and uneasy situation that may arise in the tourism sector.
  6. Continuity shall be given to the policy of allotting definite portion of various fees, charges, royalty and other direct revenues obtained by Government of Nepal from tourists, to local authorities of the concerned district for tourism infrastructure development and improvement, environmental conservation and sustainable management.

L. Harmonious relation between entrepreneurs and workers(Relating to Policy 8(m))
Necessary arrangement shall be made on matters like life insurance, accident insurance, medical, rescue and emergency relief for the workers and employees employed in the tourism industry, on the basis of risk involved therein.

M. Legal, Administrative, Institutional and Managerial Reform  (Relating to Policy 8(n))
The following action policy shall be adopted in order to assist in the development of tourism industry, by reforming legal, institutional and procedural provisions on tourism for its development, expansion, promotion and coordination:-
  1. A High level National Tourism Council as per Schedule 1, under the chairmanship of Prime Minister shall be activated in order to provide policy guidelines on tourism, review plans and development works, remove obstacles incidental to tourism sector and orient programmes of all ministries towards tourism promotion. Other experts and officials may  be invited in the meeting of the Council with the permission of the Chairman.
  2. Ministry of Tourism and Civil Aviation shall carryout formulation of policy, plan and programmes, monitoring of execution, coordination and regulation of matters related to tourism. Similarly, Nepal Tourism Board shall carryout works relating to development and promotion of tourism.
  3. Documentation Centre shall be established for the research on tourism sector and heritage preservation.
  4. In order to make effective the work of study and research in the tourism sector, the statistics and information on tourism shall be made reliable as well as institutionalized.
  5. Nepal Tourism Board shall promote tourism in domestic and international markets, and  carryout works relating to development and upgradation of tourism herigate within the country. Income, expenditure and achievement of Nepal Tourism Board shall be made transparent while enhancing its capacity and making its role more effective.
  6. Legal provision shall be made for the judicious distribution of obtained benefits, while making contemporary revisions in the laws relating to tourism and making tourism business convenient, reliable and qualitative.  
  7. Tourist centered areas, with much tourist attraction and adequate infrastructural development and service facilities shall be developed as regional level tourism hub. As regards tourism promotion, programmes of such areas shall be implemented in a coordinated manner.
  8. Arrangement shall be made for consistent study and research in fields such as market trend, place of origin and contribution to the economy, in order to guide tourism policy and programmes from contemporary and objective point of view. Attaining of academic degree and programmes assisting research relating to tourism shall be encouraged.
  9. The development committees and non-governmental organizations related to tourism shall be timely revised and integrated with local government.

N. Coordination, monitoring and evalution(Relating to Policy 8 (o))
Works shall be executed in coordination with National Planning Commission and Ministry of Finance on policy matters, as well as different Ministries, Departments Offices and other Authorities at the work level.

  1. For effective mobilization of tourism promotion works, tourism units shall be established at the Nepalese missions in countries that are major tourist originating markets, on the basis of necessity and priority.
  2. Tourism Development Coordination Committee shall be formed as per Schedule 2 under the chairpersonship of Minister for Tourism and Civil Aviation in order to develop tourism industry as the backbone of economic development and to maintain coordination and cooperation between different authorities related with tourism  sector. The Ministry shall have the power to alter, as per necessity, the members as specified in  the Schedule.
  3. While developing professionalism of the tourism sector, an environmental code of conduct shall be prepared and enforced with the involvement of Ministry, Nepal Tourism Board and other associations related with tourism.
  4. an effective coordination mechanism shall be developed between local authorities and the centre for tourism capacity building of local authorities.
  5. There shall be a Tourism Promotion Committee involving local tourism entrepreneurs, representative of industry and commerce sector and local participation under the chairmanship of Chairman of District Development Committee, in order to operate the works related to tourism promotion and development in each district in a coordinated manner.
  6. Tourism Development Units shall be established in the District Development Committees with tourism potential and Implementation of district level tourism programme shall be encouraged through such units. Nepal Tourism Board and Ministry of Tourism and Civil Aviation shall  provide technical support for district level long term tourism plan.
  7. Model Tourism Village, Community Tourism Development, Tourism Feasibility Study, Formulation of Tourism Master Plan for different districts and specific area etc., shall be granted the priority.
  8. Local government, local community based organizations, local entrepreneur group and non-governmental organizations shall be encouraged for the implementation of small activities in remote and targeted tourism areas.
  9. In context of implementation of policy by both government and non government sectors, arrangement shall be made for monitoring by the Ministry, National Planning Commission as well as concerned authorities and monitoring units as to whether or not the policy has achieved its objectives.
  10. Tourism entrepreneurs shall be encouraged to formulate and enforce code of conduct through their respective professional organisations, in order to develop professionalism in tourism entrepreneurs.
  11. While implementing activities relating to infrastructural development in the tourism sector, this policy shall not be deemed to have hindered the matters requiring fulfillment of procedures in accordance with a separate Act.
  12. The evaluation shall be effected on the basis of the system as determined by National Planning Commission and the directives of National Tourism Council.
  13. The maintaining of standards, Including the standard of services provided by the service providers related to tourism, the quality of goods, shall be monitored.